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Authentic Leadership
Presented by Amanda Knight
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 The most significant influence on an organisation’s performance is its leaders and the most impactful leaders are authentic leaders. How closely the perception of an organisation’s brand by people outside of the organisation matches the core values defined by the organisation itself is very dependent on the organisation’s leaders being authentic. Similarly, authentic leadership is a crucial requirement when inspiring and encouraging others during uncertain times. Living the values and ‘being the change’ are easy to say, but not easy to do.
Elaine Latham, Director of Improvement at the SW Peninsula NHS Strategic Health Authority, and Carla Ginn from the Skandia Group join Amanda to share their experiences of building applied emotional intelligence into their leadership development programmes to promote authentic leadership.
This includes:
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Why they built AppliedEI™ into their leadership development programmes, and why they continue to do so
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The processes they went through from programme redesign to practical implementation
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The challenges they have experienced in measuring the training outcomes to demonstrate tangible performance improvements
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Benefits to you
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Discover the crucial factors required to live the values and ‘be the change’
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Assess the challenges and benefits of values-based leadership in today’s business climate
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Find out how to apply EI to your leadership development programmes in ways that can be measured
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Congruence at the Core
EI and developmental coaching for top teams
Presented by Maureen Bowes
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The climate of an organisation is created by the organisation’s top team. Therefore to set about maximising an organisation’s potential through EI development, the top team need to be developed first. In this session we consider two case studies to show the highs and lows of creating an emotionally intelligent top team.
Geoff Atkinson, CEO, South Somerset Homes, Kevin Dey, Managing Director, Weymouth & Portland Housing and Catherine Laing, Group Director of Corporate Services, Synergy Housing Group share their experiences of a 6 month EI based management development programme with their top teams – the CEO, directors and senior managers – in which group members:
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completed the Individual Effectiveness questionnaire with 360º feedback
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received a narrative report with specific suggestions for personal development
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received regular individual coaching, identified action points and had a support person within the Management Group for feedback and progress updates
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participated in 6 team development days
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The participants from WPH evidenced their development with a written project and a review presentation on how the programme had made a difference to them as individuals and to the company.
SSH linked the programme to expected future performance as a key part of the senior management appraisal process.
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Benefits to you
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Discover what needs to be in place for top team development to succeed
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Explore how to win hearts and minds
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Learn how top teams and EI can have an organisation-wide impact
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EI Coaching and Sustained Organisational Success: an OD perspective
Presented by John Cooper
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Coaching is now a very fashionable performance intervention. This session will position the added value and impact of EI coaching within the context of a ten year multi-faceted Organisational Development Programme. Peter Keevil and Bill Davies join John Cooper to share their experience of long term developmental success at the Higher Education Funding Council for England (HEFCE).
In this session we focus on:
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Why coaching is popular today - the key emotional factors that ensure coaching has impact and delivers value
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A systemic framework for sustainable change in behaviour and attitudes
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The impact of using the  Individual Effectiveness questionnaire on attitudes, behaviour and performance of sixty staff
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Evaluation of the impact of EI coaching over a 2 year period
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A Case Study of one individual’s changes and learning
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Coaching for Success – what works and what doesn’t? |
We will explore applying EI in a range of organisations and hear of the impact and value of EI coaching from an EI coach Bill Davies.
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Benefits to you
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Hear from UK leaders in Emotional Intelligence how EI can directly impact on culture and behaviour
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Hear from the Head of OD how sustainable changes in behaviours, self awareness and attitudes can be delivered by an EI coaching and development intervention
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Reflect on and explore how to maximise value from coaching and change interventions
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What EI is and What it is Not
Presented by Tim Sparrow and Jo Maddocks
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If you are not clear what emotional intelligence is, it is difficult to set about increasing an organisation’s effectiveness by raising the emotional intelligence of the organisation and the teams and individuals within it. Yet a perennial problem with EI is finding a common agreement among experts on its definition.
Views vary from EI being a set of personality traits, or a bundle of competencies, to it being a combination of cognitive abilities. In our view, it is none of these, which is why EI actually adds value over and above these three aspects. In essence EI is not our personality but how we manage our personality. It is generated by a set of values, attitudes and habits that enable us to manage our behaviour so as to be personally and interpersonally effective.
This presentation will challenge many myths about EI, will present clear definitions that explain what EI is from a theoretical, biological and practitioner perspective, and will spell out the implications of this for setting out to apply the benefits of EI in organisations.
If you are not clear what EI is, or if you are under the (to us) misleading impression that it is an aspect of personality, just a set of competencies, or a bundle of cognitive abilities, then this is the session for you.
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Accelerating EI Development with Experiential Learning
Presented by Matt King
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Whilst the development of EI is highly desirable and important, the drawback is that it involves the changing of long-held attitudes and habits, and therefore can take a long time, so any means of speeding up the process is truly valuable.
In this session, we outline the role of experiential learning in accelerated EI development, and will give examples of some of the biggest changes achieved by such programmes through combining experiential and theoretical sessions.
The session will include:
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How to raise participants’ awareness of the nature and significance of EI with experiential exercises
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How to create a safe and productive learning environment for EI development
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Why participants need to be emotionally engaged in order for a programme to be effective
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How to create situational learning opportunities with groups to embed the key principles of applied emotional intelligence
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Benefits to you
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Identify the key criteria for effective accelerated EI development.
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Learn some emotionally engaging exercises for developing EI in groups.
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Discover the little things that we can do that make the biggest difference in facilitating group EI development
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EI and Change
Presented by Richard Harvey
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Change is an increasingly unavoidable reality for organisations but is difficult to implement successfully without a decline in performance and demotivated staff.
This seminar will use practical examples to demonstrate the benefits of the marriage of AppliedEI and organisational change programmes in order to:
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Improve morale and productivity during the journey
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Deliver successful change outcomes
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Increase the collective EI in the organisation and its capability for ongoing adaptation.
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Anyone who has to grapple with introducing change into organisations (and who doesn’t?) will benefit from this session.
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EI and Competency
Presented by Marilyn Latcham
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How do you incorporate emotionally intelligent attitudes and skills into your organisation’s competency programmes, and why should you bother? Using examples of a range of competency programmes from both the private and the public sectors, Marilyn explores how to differentiate between skills and attitudes, why this matters, and the pitfalls of not doing it. She also shows how to identify EI components that are already present within your existing programmes.
Once implemented, EI-based competency programmes then create a new challenge for HR. How do you get the management competencies right so that you can adapt them for staff, and so that they can be understood and used right across the organisation?
If you work for an organisation that already has a competency framework and are interested in promoting EI, then this is the seminar for you.
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EI and Stress
Presented by Julie Want
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Stress is evermore talked about, yet evermore present, and we don’t seem to have effective resources for dealing with it. The CAEI model of EI and our understanding of the physiological basis of EI, generate clear recommendations for successful intervention.
Discover:
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What exactly is the nature of stress - the causes and symptoms in ourselves and others
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How our mind and body are connected - a short overview of the fascinating subject area of Psychoneuroimmunology (PNI)
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How the ability to manage your inner demands and resources will allow you to optimise your human performance
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How stress is linked to our emotions - developing your EI can prevent stress and aid the handling of stress and stress related disease
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How developing your EI and applying it in today’s business environment will increase your individual effectiveness and the effectiveness of your organisation as a whole.
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This seminar is for you if you want to help people in your organisation to reduce their stress to maintain good health and high performance.
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