Issue 18 October 2006

AppliedEI – The Conference is now past, AppliedEI – the book is now launched and AppliedEI – the Certificate Programme starts in November.

The conference was a great success. Over a hundred people attended on Wednesday 20 September at the Marriot Slough/Windsor to find out how to put EI into practice, to hear from those organisations who have and to network. Below is a different approach to represent the conference experience, please link back to the conference website for any information you may be missing http://www.emotionalintelligence.co.uk/conference
Many thanks to everyone who attended and contributed to its success.

In this issue we continue the feature of the more in depth exploration of the scales. This month Tim Sparrow and Jo Maddocks explain the importance of Personal Power, its position in and relation to the other Individual Effectiveness scales.

Richard Roger’s feature on Stuart Boreham brings the Individual Effectiveness Profile alive and enables you to read about Personal Power in action.

Do you have an EI related article you would like to contribute to AppliedEI? If so, we’d like to hear from you. Our preference for articles is between 500 – 1,500 words (excluding references).
We reserve the right to proof and edit all articles accepted for publication.
Please send your article to: e-zine@appliedei.co.uk

The Features List at the end of each ezine links you to every article featured in all the previous issues of AppliedEI.

If you use any of the articles from AppliedEI, we request that you acknowledge copyright to the CAEI and include www.appliedei.co.uk or www.emotionalintelligence.co.uk in the credits.

Maureen Bowes
Editor

In this Issue:

Please contact us with any comments or contributions:
e-zine@appliedei.co.uk

Please feel free to email this issue on to anyone you think would benefit from this ezine. This ezine can also be viewed online at: www.emotionalintelligence.co.uk/
ezine/issue18.html

Past Issues can also be viewed online:
Issue 1, Issue 2, Issue 3, Issue 4, Issue 5, Issue 6, Issue 7, Issue 8, Issue 9, Issue 10, Issue 11, Issue 12, Issue 13, Issue 14, Issue 15,
Issue 16, Conference Issue

  • Individual Effectiveness Scale – Goal Directedness
  • Feedback on Goleman’s London Seminar
  • Review article: AppliedEI – The Importance of Attitudes in Developing Emotional Intelligence
  • Features Index
  • Products and Services listing

    Feeling acceptance rather than judgement changes negative energy into harmless energy.

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      Activate Training who sponsor this ezine are development training partners of the CAEI.
      www.activate-training.co.uk

      AppliedEI - The Conference Experience

      The delegates’ experience:

      An opening and closing keynote, 2 Conference sessions with real life examples of EI in practice in organisations plus an afternoon seminar
      Click here for details of all the conference sessions http://www.emotionalintelligence.co.uk/
      ezine/downloads/17_Summary.pdf

      Free Individual Effectiveness Profile and exploration session (worth £100+)

      Delegate pack containing CD complete with powerpoint notes from each session

      Exhibition & book sales

      Networking with people who are leading the way in emotional intelligence

      Optional open access high ropes course

      Refreshments & Lunch

      “As some one who has only recently (as in the past two weeks) come across Applied Emotional Intelligence, I was quite curious to find out what a conference around the subject would be like. I had read Goleman’s work when it came out and even attended conferences where he was a guest speaker. While I understood the concepts, I did not see much practical application somehow. In understanding, yes, but not in something I could overtly take to my clients. I was delighted to find out that what CAEI is about is the practical, pragmatic side of EI! Now I can see a use in my own work. I went away from the conference with plenty of food for thought and some great contacts with people. What I especially appreciated was that most of the sessions I was part of involved case studies – that appeals to the pragmatist in me. I can see how people have used it and in two sessions the actual clients were there to talk about it to us. The last plenary with Richard Stevens was inspiring. He is a great speaker and speaking on a subject dear to my heart and quite key to EI – or applied EI – happiness. I hope we soon hear about the date for the next conference – I plan to be there!”

      Patricia Lustig
      LASA Development

      The winner of the evaluation form raffle was Angella Hill-Wilson
      (£20 Amazon voucher)

      Next CAEI conference
      April 2008
      Watch this space!

      Thanks to our case study partners for making it real:

      And to our sponsors for making it happen:

      © Centre for Applied Emotional Intelligence 2006

      Unique EI Development Programme starts next month

      Certificate in Applied Emotional Intelligence
      Tim Sparrow and Amanda Knight

      We still have places available on the next CAEI Certificate in Applied Emotional Intelligence. This programme is the only one of its kind in the world (that we are aware of) - an in depth, 9 month, post graduate level, action learning programme that explores the breadth and depth of EI from individual, team and organisational perspectives.

      The four modules, each comprising three days, enable you to explore your own EI as well as how to help others develop their EI. The programme also includes accreditation in the 'ie' and 'te' emotional intelligence diagnostic tools.

      The provisional date for first module is
      2nd - 4th November.

      The cost of the programme is £3,395 plus VAT
      (a payment by instalment facility is available for self-employed practitioners).

      If you attended the Applied EI conference on
      20 September you will also be eligible for a refund on the price of your conference ticket.

      Venue – Hampshire (New Forest)


      For a prospectus or more information, please contact Amanda Knight, Development Director at amanda@appliedei.co.uk

      Personal Power by Tim Sparrow and Jo Maddocks

      This series looks one by one at the various scales of the , measuring the different elements which go to make up the overall concept of Emotional Intelligence. We started by looking at the basic scales of Regard (1 and 2) and Awareness (3 and 4) and the new scale of Reflective Learning (to be No.17), and then started on the aspects of Self Management by looking at Emotional Resilience (5). The scales of Self Management are arranged in order of decreasing correlation with Self Regard (Scale 1), so the next one for us to look at is Scale 6, Personal Power.

      Personal Power is defined as “the degree to which you believe that you are in charge of, and take responsibility for, your outcomes in life, rather than seeing yourself as the victim of circumstances and/or of other people.” This is the same thing that psychologists sometimes refer to as “locus of control”: I have the largest effect on my own outcomes, not you or anyone else, and not “the situation” or “the environment”. It is so important because there is a self-fulfilling prophecy here: if we believe that we are in charge of our destiny, then, lo and behold!, we are: we are powerful and effective. If, however, we see ourselves as passive victims of others or of circumstances, then that comes about too: we do become powerless victims. Personal power is therefore highly correlated with effective performance. This is the core of the connection between EI and performance, whether specifically job performance or more generally life outcomes.

      Of course, it is true that often, indeed usually, we are not omnipotent: we are constrained in our choices and our outcomes are determined not just by ourselves but also by powerful others and/or by elements of the situation. But, as with the other aspects of EI, what is being tapped into here is an attitude, not the details of an actual situation. So one of the important elements in expanding our sense of personal power is to increase the recognition of the amount of our personal power even when it is limited by others’ power or constrained by the situation. Particularly if you tend to underestimate your personal power, you need to register those occasions when you display it. So at the end of every day run over in your mind the ways in which during the day you have been effective physically (manual dexterity, sport), mentally, socially, personally (handling your feelings and managing yourself) and organisationally. In the process you will probably learn how to be even more effective, but that is not the point. The point is to register how effective you already are. Also, get recognition from others. Ask for praise and acknowledgement of your achievements, your impact and effectiveness.

      A particular way to increase our sense of personal power is to follow the practice of recognising it and exercising it especially when it is limited. Sometimes it is true that we have little power: we are constrained by regulations, by circumstances, by authority, or by other powerful people. But there are always corners, however small, where we are free to exercise our power. So when you are feeling powerless, make sure that you identify the power you do have in the situation, exercise that and pay full attention to your impact when you do so. Even when you are forced to do something, you can choose when and how to do it.

      The concept of choice will often arise when discussing the Personal Power scale on 'ie'. To what extent an individual believes they have choice and control over their behaviour is obviously fundamental to any personal development process. This is why our first mindset attitude that underpins the 'ie' scales and in particular Personal Power is "we are each of us in control and responsible for our actions". People with strong religious beliefs for example may believe that their behaviour is determined by the will of their God. We are not suggesting that the 'ie' has a monopoly on truth, but in such an example, we think it is necessary to understand what attitudes may be blocking the application of a person’s choicefulness in determining her/his life i.e. her/his personal power.

      We have already noted the high degree of correlation between levels of Self Regard (Scale 1) and Personal Power (Scale 6), but actually the relation between the two is even more intimate than the fact that they tend to co-vary.
      In the
      Self Regard is treated as a single variable, effectively a unitary concept, but it may also be regarded as having three elements:

      A sense of unique, acceptable self

      A sense of belonging

      A sense of personal power.

      We need to be high in all three of these to have truly high Self Regard. A sense of personal power, as measured in Scale 6, is therefore part of the overall sense of personal value, or Self Regard, as measured in Scale 1. It is also sometimes described, if you will forgive a bit of psychobabble, as our “sense of self-efficacy”, which is generated by our perception of (and feedback from others about) how well we use our minds, how well we use our bodies, how adept we are socially, and how well we handle our feelings. It therefore is very close to the concept of “Self Confidence.” Our sense of Personal Power is the point where our Self Esteem or Self Regard (which is about our being) overlaps with our Self Confidence (which is about our doing).

      We hope that we have made clear how crucial our sense of personal power is to our overall life effectiveness. So let us give one further suggestion of how to augment it. Sometimes people’s internal dialogue has the effect of undermining their sense of personal power, and we need to be careful to avoid that. A particularly critical area is the level of expectations we have of ourselves: we need to calibrate them appropriately. If you tend to set your sights low, to expect too little of yourself, you will seldom be stretched and have the experience of achievement against the odds, which would reinforce your sense of personal power. If you tend to set your sights too high, to expect too much of yourself, you will be setting yourself up to fail, and regular failure will undermine your sense of personal power. So you need to ensure that your goals are high enough to stretch you, not too easy to achieve, and yet low enough (below perfection!) to ensure that you more or less succeed most of the time.

      © Centre for Applied Emotional Intelligence 2006

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      Printable version of complete ezine

      In Profile: Stuart Boreham

      In 2004 Stuart Boreham was the first physically handicapped person in the world to row single handed, unassisted and unsupported across the Atlantic ocean.

      From an early age cerebral palsy had left Stuart spastic in his lower limbs. However, what he lacks in strength in his limbs he has made up for in strength of determination and will to succeed.

      Stuart has always been keen to show that he is as able as others, but for him taking part in sports invariably meant supporting his friends from the sidelines. Despite the challenges that Stuart has had to overcome, including prejudice and discrimination during his early corporate career, Stuart has maintained a healthy Self Regard (decile 5) and developed a strong sense of Personal Power (decile 7). “I take the philosophy that everybody is able to do something. The one thing I learnt very much on the trip, I doubted that I would get there several times and the biggest single thing that I learnt during the journey was that achievement in any walk of life is about self belief.”

      Stuart combines his self belief with an extremely strong focus on what he sets his mind on achieving (Goal Directness – decile 9). Wheel chair bound, following a motor racing accident, a chance meeting with Sir Chay Blyth eventually led to Stuart being accepted to take part in the BT Global Challenge 1996-97 round the world yacht race, sailing on board a boat which was crewed entirely by people with a disability or who had overcome a life-threatening illness. In the run up to the event, Stuart achieved another ‘first’, when – in April 1996 - he drove a fully working ride-on lawnmower from John O’Groats to Land’s End.

      After completing the yacht race Stuart set his sights on becoming the first physically disabled person to row an ocean. Having raised sponsorship of £82,000 in order to have a suitable boat built, equipped and provisioned for the journey, as well as preparing himself physically and mentally for the challenge, Stuart rowed out from La Gomera, Canaries and began his epic journey. The 3341 mile crossing to Barbados took 109 days, during which time he overcame numerous difficulties such as electrical failure, sore hands and infected feet and a lengthy storm that saw winds of up to 50 mph and waves of 45 feet in height batter him and his boat for five days.
      Heavy seas and high winds proved a huge physical challenge during the trip but it was the mental challenge that really surprised Stuart.

      “It was a huge mental challenge, far bigger than I imagined. I knew from the outset that the mental side of it was going to be harder than the physical side, and it was a huge mental challenge. “

      Stuart explains his decile 7 score on Emotional Expression – under controlled - as “ I will wear my heart on my sleeve, but will then move on”. This is supported by his Emotional Resilience score (decile 6), which is perhaps just as well given how hard he can be on himself and his tendency to alternate between over optimistic (decile 9) and pessimistic (decile 8) on Balanced Outlook. “I set out with the intention of completing the voyage in 80 days and when I got going, I had a lot of bad weather, I was taken back towards Africa twice, which cost me 12 days in total, and I then realised that I couldn't do it in 80 days and indeed it took 109. And at that point when I realised I wouldn't be able to do it in 80 days I got into a massive depression; I thought that I'd let myself down, I'd let down everybody that was following me and so on”. It would appear to be his Goal Directedness that kept him going. “I was at sea for 109 days, but for 100 of them I thought I wouldn’t make it. However I knew I wouldn’t give up”. From the outset Stuart never doubted that the project would work and the fact that he only took 100 days worth of food was perhaps an indication of his optimism!

      Despite having built a solid support team, Stuart’s strong determination to achieve and prove his own abilities is perhaps reflected in his decile 9 score on Overindependent. Stuart spent four months rowing single-handedly across the ocean; perhaps this was a positive attribute!

      So what's next for the intrepid adventurer?
      Stuart is a highly capable conference and motivational speaker - using his experiences as metaphors for his presentations which, whilst based on the central theme that ability lies within us all, cover a variety of topics including motivation, achieving success, overcoming adversity, leadership, team building, communication, diversity and personal development.

      "What I want to do now is share the story with as many people as possible to motivate and inspire them to do something, whatever they seek in their life. People have disabilities in various ways but everybody whether disabled or able bodied can do something."

      Athens 2004 Olympic Torch Relay - In recognition of the inspirational example to others, set through his successful solo transatlantic ocean row.

      © Centre for Applied Emotional Intelligence 2006

      Features Index

      Issue

      1

      What is Applied Emotional Intelligence? Tim Sparrow
      CAEI - Our Mission
      Introduction to the CAEI’s Eight Principles
      Feature article – EI in Organisational Development
      Richard Harvey
      Profile of Tim Sparrow, Director of Learning

      2

      EI – Just Another Leadership Model? Amanda Knight
      Introduction to the CAEI’s Eight Principles – Principle No. 1
      Feature article – The Lowdown on EI Measurement (Pt 1) Tim Sparrow
      Profile of Amanda Knight, Director of Programmes
      An Example of AppliedEI – Personal Openness

      3

      Experiential learning and EI Amanda Knight and Matt King
      Feature article – The Lowdown on EI Measurement (Pt 2) Tim Sparrow
      Introduction to the CAEI’s Eight Principles No. 2
      Profile of the CAEI’s partners – JCA and Activate
      An Example of AppliedEI – Regard for Others

      4

      Educational article on EI and other Constructs Tim Sparrow
      Feature article – EI and Conflict Handling Maureen Bowes
      Introduction to the CAEI’s Eight Principles No. 3
      Profile of AppliedEI’s editor – Maureen Bowes
      An Example of AppliedEI – Goal Directedness

      5

      CAEI’s approach to EI Consultancy Tim Sparrow
      Feature article – Developing Teams with EI Matt King and Amanda Knight
      Introduction to the CAEI’s Eight Principles – No. 4
      Profile of Matt King, Director Activate
      An Example of AppliedEI – Interdependence

      6

      Our man at Nexus – Ray Hobby’s conference review
      Feature article – Resonance – Leading with the Right Attitude Amanda Knight
      Introduction to the CAEI’s Eight Principles – No. 5
      Profile of Ray Hobby – CAEI Steering Group member
      An Example of AppliedEI – Personal Power

      7

      Feature article – Facilitating Organisational Change Richard Harvey
      How the CAEI approach to EI differs from others’ Tim Sparrow
      Introduction to the CAEI’s Eight Principles – No. 6
      Profile of Richard Harvey – Steering Group member
      An Example of Applied EI – Self awareness

      8

      The CAEI Certificate Course – A participant’s experience Shane O’Byrne
      What is an attitude? Amanda Knight
      Introduction to the CAEI’s Eight Principles – No. 7
      Profile of David Exeter – CAEI Steering Group member
      An Example of Applied EI – Other awareness

      9

      RAF EI – The role of Emotional Intelligence in leadership development in the Royal Air Force David Exeter
      Introduction to the CAEI’s Eight Principles – No. 8
      An Overview of the Eight Principles
      Jo Maddocks
      Profile of Jo Maddocks – a founder of JCA Ltd
      An Example of Applied EI – Trust

      10
      11
      12 Finding the time for Self Development Maureen Bowes
      Being in the Zone Matt King
      Individual Effectiveness Scale 2: Regard for Others
      An Example of Applied EI – All the scales
      13
      14

      Applied EI - The Conference - Details of Sessions
      AppliedEI™ - The Vision
      Individual Effectiveness Scale 4: Other Awareness

      15
      16

      The Applied EI / FIRO Link
      Individual Effectiveness Scale: Emotional Resilience
      Review article: me + you =

      17

      Free ie profile
      Conference sessions
      AppliedEI book launch
      Happiness Keynote

      Products and Services listing

      EI Development from the CAEI

      For EI development to be effective it needs to be:
      Individual-oriented – because each person’s EI development needs are different
      Developmental – starting with an assessment and continuing with supported development
      About attitudes – developing emotionally intelligent attitudes and habits that lead to effective self and relationship management
      Over time – to sustain the changes in attitudes and habits over the long term
      Ethical – provided by qualified practitioners who have developed their own EI

      For organisations: we either work with you to design and implement effective EI development programmes specific to your needs, or we run ‘Train the Trainer’ programmes to provide your organisation with people who have the necessary attitudes and skills to implement long-term EI strategies.

      For individuals: we provide individual programmes for developing your personal EI, or practitioner courses if you are seeking to specialise in EI to help develop others.

      How we can help you

      PROGRAMME

      CONTENT

      OPTIONS

      EI Awareness Seminars and keynotes

      Awareness workshops for organisations, and conference keynotes, plenary and workshops

      Delivered by the Faculty and AppliedEI™ practitioner team

      Certificate in Applied Emotional Intelligence
      (EI Practitioner programme)

      A 9-month certificated action learning programme of 4 modules. Explores EI in depth, including personal EI development, application of EI in teams, leadership and organisations, and comparing various schools of thought. Entry requirement for AppliedEI™ Practitioner status

      Cost: £3,395 + VAT
      Module dates for the next course commencing in the Autumn are:
      Module 1: Thurs-Sat 2-4 November '06
      Module 2: Thurs-Sat 11-13 January '07
      Module 3: Thurs-Sat 15-17 March '07
      Module 4: Thurs-Sat 12-14 July '07

      Minds4Success

      Guided self development programme over 8-9 months based around the and comprising development workshops and coaching support

      Please contact us if you are interested in attending this year’s programme

      and standard accreditation

      3-day exploration of the and profiling tools leading to accreditation

      Recommended for experienced coaches and facilitators seeking additional profiling tools

      AppliedEI in Leadership

      Bespoke programme designed to meet the specific EI needs of your in-house leadership programme

      Recommended to be run with outdoor experiential learning for accelerated EI development

      AppliedEI in Teams

      Individual team developments designed to meet specific needs. Often starting with team culture diagnosis with the , followed by experiential development, and possible individual assessment through the

      Can be provided on-site as a facilitated workshop, off-site as an away-day, or as an outdoor team experience.

      EI consultancy

      Help in implementing EI-based programmes to your specific needs

      Follow-up and developmental support recommended

      For further information visit: www.emotionalintelligence.co.uk

      Centre for Applied Emotional Intelligence
      Spa House, 17 Royal Crescent, Cheltenham,
      Gloucestershire GL50 3DA
      Tel: +44 (0)1242 282907
      Email: info@appliedei.co.uk
      Web: www.emotionalintelligence.co.uk

      This ezine is sponsored and administered by:
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      Applied EI will use the email address you submit for the sole purpose of providing you with our monthly ezine. Applied EI will not sell or distribute your email address to third parties. Applied EI will honour all requests to unsubscribe from our ezine. All the contents of this e-zine are © CAEI 2005. For permission to reproduce any part for commercial purposes please contact the CAEI at the address above. ie and the ie logo, and te and the te logo, are trademarks of JCA (Occupational Psychologists) Limited. JCA reserves all rights and is the exclusive worldwide publisher (www.ie-te.co.uk). AppliedEI logo © CAEI. © photos by www.istockphoto.com. This ezine designed & produced by MGCreative Ltd (www.mgcreative.co.uk)